FAQs

1. How does the Alerts Streaming Export work?

This feature continuously pushes events data as it is generated, ensuring timely detection and response. It leverages webhooks, APIs, or direct integrations with third-party platforms (like AWS Event Bridge) for seamless delivery.

2. What destinations are supported for alert streaming?

The Alerts Streaming Export feature supports various destinations including:

  • Webhooks for custom integrations
  • AWS Event Bridge

3. What type of data is included in the streaming export?

Following data types are supported:

  • Alerts
  • Logs

4. Is it possible to filter the alerts that are streamed?

Yes, you can define filters based on severity, category, or affected resources to ensure that only relevant alerts are exported.



Troubleshooting steps

If you are facing issues with the Streaming Export feature, follow these troubleshooting steps to identify and resolve the problem:

  1. Verify Connection Settings

    • Ensure the configured destination URL or Endpoint is correct.
    • Check network connectivity between the source system and the destination.

  2. Check Authentication and Permissions

    • Confirm that the provided API keys, credentials, or tokens are valid and have the necessary permissions.
    • If using OAuth, re-authenticate if the token has expired.

  3. Verify Network and Storage Issues

    • Ensure that the integration details are correctly configured.
      If any configuration details, such as AWS event bus name, region name, event source and details, access keys or secret keys are reset in the customer’s cloud account, the integration details must also be updated in the portal.