Risks, Limitations and Assumptions

  • App can handle Critical/Recovery failure notifications for the following two cases when user enables App Failure Notifications in configuration
    • Connectivity Exception
    • Authentication Exception
  • Application will send duplicate/repeat failure alert notifications for every 6 hours.
  • Application cannot control monitoring pause/resume actions based on above alerts.
  • Metrics can be used to monitor HPE MSA resources and can generate alerts based on the threshold values.
  • The minimum supported version for the option to get Latest snapshot metric is nextgen-14.0.0.
  • Full discovery support requires gateway version 15.0.0 or above.
  • Application is not compatible with Cluster Gateway.
  • OpsRamp sets 443 as the default port for processing HPE MSA REST APIs. Users can update this value anytime from the application configuration page if needed.
  • Template Applied Time is displayed only when the collector profile (Classic or NextGen Gateway) is version 18.1.0 or above.
  • All credential fields in the configuration are required to discover and monitor HPE MSA resources.
  • Alert Polling is not supported for HPE MSA as we did not find below details for alerts api (GET /api/show/alerts).
    • Time filters to fetch alerts in a specific time frame.
    • Unique field to correlate unresolved alert with its resolved alert.