My Profile

Introduction

The My Profile section is designed to give you easy access to manage profile settings and preferences. It has information and settings related to your user account.

Following is a quick overview of the functionalities in the section:

Profile Details: Allows you to view and update your personal information such as Name, Primary Email, Phone number, preferred home page, Time Format, and other relevant information.
- By default, any user can update their profile details in the My Profile section.
  Note: The Administrator can grant users with view-only access to the My Profile section, which means users can only view, but cannot update their profile details.
Notifications: Allows configuration of notification settings to receive alerts, account, login activity, and other general information you want to receive based on priority.
Browser Console: Allows customization of browser console settings to ensure optimal performance.
Login Activity: Allows you to view active logged-in sessions and log out of these sessions. It provides information related to your login history, including last login time, Operating System, and IP addresses.
Two-factor authentication (2FA): Manage 2FA settings for better security and to prevent unauthorized access to sensitive information.

Tabbed Interface with Table

PROFILE DETAILS

NOTIFICATIONS

BROWSER CONSOLE

Profile Details

The PROFILE DETAILS screen allows you to:

View and update User Details
View and update Options

Follow these steps to access MY PROFILE screen:

Log in to OpsRamp.
Hover the mouse over your avatar in the top-right corner of the screen and click My Profile.

Enter the following information:

PROFILE DETAILS

Field Name	Field Type	Description
First Name	String	Your First name.
Last Name	String	Your Last name.
User Name	String	User Name associated with your account.
Primary Email	String	Your primary email address for receiving notifications.
Country	Dropdown	Your country
Time Zone	Dropdown	Your local time zone
Mobile	Integer	Your mobile phone number with country code. Example: `+1-212-456-7890`
Phone Number	Integer	Your landline number
Alternate Email	String	An alternate email address, which you can associate with notifications.
Profile Picture	File Input	Click Upload and upload your profile picture. After uploading, the picture is visible under Current Picture. Supported file format: PNG, JPG. Recommended size is up to 512 X 512 px.

OPTIONS

Field Name	Field Type	Description
Date Patterns	Dropdown	Your preferred date display format, such as `MM/dd/yy` or `yyyy/dd/MM` .
Time Format	Radio button	Your preferred time display format. Select from a 12-hour or 24-hour clock.
Home Page	Dropdown	You can set a preferred landing page based on your user profile settings. Select an option from the dropdown list.
Theme Mode	Radio button	Your preferred theme, you may either select Light mode or Dark Mode. Note: Dark Mode may not apply across the entire OpsRamp portal.
Default Partner	Dropdown	Select default partner from the dropdown. After successful login to OpsRamp, you will see this partner, in the Partner/Client dropdown, selected by default.
Default Client	Dropdown	Based on the partner selected, the list of clients are displayed in Default Client dropdown. Select default client from the dropdown. After successful login to OpsRamp, you will see this client, in the Partner/Client dropdown, selected by default.

Notifications

You can manage and choose the notifications you want to receive. Choose either Primary or Alternate Email, or both, for notification purposes. You will be notified on Account, Alert, Report, Export, or Login Activity related information.

From MY PROFILE screen, click NOTIFICATIONS tab.

Enter the following information:

NOTIFICATION PREFERENCES

Field Name	Field Type	Description
Notification Type	Selection	Account Information: Primary Email is selected by default. Select Alternate Email envelope icon, if you want the notifications to be sent to your Alternate Email too. Alert Notification: Select Primary Email or Alternate Email envelope icon, or both. Based on the selection, notifications will be sent to the corresponding Email address(es). Report Notification: Select Primary Email or Alternate Email envelope icon, or both. Based on the selection, notifications will be sent to the corresponding Email address(es). Export Notification: Select Primary Email or Alternate Email envelope icon, or both. Based on the selection, notifications will be sent to the corresponding Email address(es). Login Activity Notification: Select Primary Email or Alternate Email envelope icon, or both. Based on the selection, notifications will be sent to the corresponding Email address(es).

REPORT PREFERENCES: Select Send notifications for recurring reports as a single digest checkbox, if you want all the recurring reports to be compiled and sent as a single notification.
Note: This option is displayed if you select Notification Type as Report Notification.

GENERIC NOTIFICATION: You can receive notifications based on priority and notification method for each priority.

Field Name	Field Type	Description
Notification Type	Selection	Very Low Priority: Primary Email is selected by default. Select SMS or Voice, if you want Very Low Priority notifications to be sent as SMS/Voice to your registered mobile number. Low Priority: Primary Email is selected by default. Select SMS or Voice, if you want Low Priority notifications to be sent as SMS/Voice to your registered mobile number. Normal Priority: Primary Email is selected by default. Select SMS or Voice, if you want Normal Priority notifications to be sent as SMS/Voice to your registered mobile number. High Priority: Primary Email is selected by default. Select SMS or Voice, if you want High Priority notifications to be sent as SMS/Voice to your registered mobile number. Urgent Priority: Primary Email is selected by default. Select SMS or Voice, if you want Urgent Priority notifications to be sent as SMS/Voice to your registered mobile number.

USERS EMAIL: Select Primary Email/Alternate Email checkbox if you want to receive general notifications to your primary Email address or Alternate Email address.
The Alternate Email checkbox appears, if you entered Alternate Email in Profile Details tab.

ALERT NOTIFICATION: You can receive alert notifications based on priority and notification method for each priority.

Field Name	Field Type	Description
Notification Type	Selection	Very Low Priority: Primary Email is selected by default. Select SMS or Voice, if you want Very Low Priority alert notifications to be sent as SMS/Voice to your registered mobile number. Low Priority: Primary Email is selected by default. Select SMS or Voice, if you want Low Priority alert notifications to be sent as SMS/Voice to your registered mobile number. Normal Priority: Primary Email is selected by default. Select SMS or Voice, if you want Normal Priority alert notifications to be sent as SMS/Voice to your registered mobile number. High Priority: Primary Email is selected by default. Select SMS or Voice, if you want High Priority alert notifications to be sent as SMS/Voice to your registered mobile number. Urgent Priority: Primary Email is selected by default. Select SMS or Voice, if you want Urgent Priority alert notifications to be sent as SMS/Voice to your registered mobile number.

USERS EMAIL: Select Primary Email/Alternate Email checkbox if you want to receive alert notifications to your primary Email address or Alternate Email address.
The Alternate Email checkbox appears, if you entered Alternate Email in Profile Details tab.

Browser Console

Use the BROWSER CONSOLE preference to specify the properties for the console types: Remote Desktop Protocol (RDP), Secure Shell (SSH) protocol, and TELNET.

From MY PROFILE screen, click BROWSER CONSOLE tab.

Enter the following information:

RDP: RDP allows you to connect to another computer over a network connection. Configure DPI settings, height, weight color depth, resize method to match your screen size.


Field Name	Field Type	Description
Width (PX)	Integer	(optional) Width of the display to request, in pixels. If not specified, the default width is used. The browser console automatically chooses the appropriate display size for RDP connections based on the browser window size and the device DPI. You can force the display size by specifying explicit width or height values.
Height (PX)	Integer	(optional) Height of the display to request, in pixels. If not specified, the default height is used.
Resolution (DPI)	Integer	(optional) Effective resolution you want for the client display, in DPI. If not specified, the default resolution is used for the RDP session.
Color Depth	Dropdown	(optional) Color depth to request, in bits-per-pixel. If specified, this must be 8, 16, or 24. Regardless of the value you specify, if an update uses less than 256 colors, the browser console always sends the update as a 256-color PNG image. To reduce bandwidth usage, consider reducing color depth. The browser console automatically detects 256-color images, which can be guaranteed for all graphics sent over the connection by forcing the color depth to 8-bit. Otherwise, color depth is dictated by the RDP server.
Resize Method	Dropdown	(optional) Method to use to update the RDP server when the width or height of the client display changes. If not specified, the default method is considered. Options: display-update uses the RDP 8.1+ Display Update channel to signal the server when the client display size changes. reconnect automatically disconnects the RDP session when the client display size changes and reconnects with the new size. Typically, the RDP session display size is constant and can only be changed on the initial connection. As of RDP 8.1, the Display Update channel can be used to request that the server change the display size. For older RDP servers, the only option is to disconnect and reconnect using the new size.

SSH: SSH support provides a display, but not an RDP-like protocol. The display is a terminal emulator, and that has options for configuring text properties. The specified font must be installed on the server because the server, not the client, renders the characters to the display terminal.


Field Name	Field Type	Description
Color Scheme	Dropdown	(optional) The color scheme of the terminal emulator used for SSH connections. The color scheme is specified as semicolon-separated name-value pairs. Each name-value pair assigns a value to a color in the terminal emulator palette. Example of default blue text on a white background and the red color represented as a purple shade: `foreground: rgb:00/00/ff; background: rgb:ff/ff/ff; color9: rgb:80/00/80` This format is similar to the color configuration format used by Xterm. Xterm color configurations can be adapted to the browser console. If not specified, the browser console renders text as gray on a black background. Possible color names are: `foreground` sets the default foreground color `background` sets the default background color `color` sets the color at index on the Xterm 256-color palette. For example, `color9` refers to the red color. Possible color values are: `rgb:RR/GG/BB` Use the specified color in RGB format, with each component in hexadecimal notation. For example, `rgb:ff/00/00` specifies the color red. Each hexadecimal component can be one to four digits. The effective values are always zero-extended or truncated to two digits. For example, `rgb:f/8/0`, `rgb:f0/80/00`, and `rgb:f0f/808/00f` all refer to the same effective color. `color` Use the color currently assigned to index on the Xterm 256-color palette. For example, `color9` specifies the current red color. Note that the color value is used rather than the color reference. If `color9` is changed in the color scheme configuration, the new color is not reflected in this assignment. For backward compatibility, the browser console accepts four special values as the color scheme parameter: `black-white` Black text over a white background `gray-black` Gray text over a black background, the default color scheme `green-black` Green text over a black background `white-black` White text over a black background
Font Name	String	(optional) The font name. If not specified, the default font is `monospace`.
Font Size (DPI)	Dropdown	(optional) The font size, in points. If not specified, the default font size is 12.
Maximum Scroll Back Size (DPI)	Combo box	(optional) Maximum number of rows to permit within the terminal scrollback buffer. If not specified, the scrollback buffer is limited to a maximum of 1000 rows.

TELNET: Telnet support provides a display, but not an RDP-like protocol. The display is a terminal emulator, and that has options for configuring text properties. The specified font must be installed on the server because the server, not the client, renders the characters to the display terminal.


Field Name	Field Type	Description
Color Scheme	Dropdown	(optional) The color scheme of the terminal emulator used for Telnet connections. The color scheme is specified as semicolon-separated name-value pairs. Each name-value pair assigns a value to a color in the terminal emulator palette. Example of default blue text on a white background and the red color represented as a purple shade: `foreground: rgb:00/00/ff; background: rgb:ff/ff/ff; color9: rgb:80/00/80` This format is similar to the color configuration format used by Xterm. Xterm color configurations can be adapted to the browser console. If not specified, the browser console renders text as gray on a black background. Possible color names are: `foreground` sets the default foreground color `background` sets the default background color `color` sets the color at index on the Xterm 256-color palette. For example, `color9` refers to the red color. Possible color values are: `rgb:RR/GG/BB` Use the specified color in RGB format, with each component in hexadecimal notation. For example, `rgb:ff/00/00` specifies the color red. Each hexadecimal component can be one to four digits. The effective values are always zero-extended or truncated to two digits. For example, `rgb:f/8/0`, `rgb:f0/80/00`, and `rgb:f0f/808/00f` all refer to the same effective color. `color` Use the color currently assigned to index on the Xterm 256-color palette. For example, `color9` specifies the current red color. Note that the color value is used rather than the color reference. If `color9` is changed in the color scheme configuration, the new color is not reflected in this assignment. For backward compatibility, the browser console accepts four special values as the color scheme parameter: `black-white` Black text over a white background `gray-black` Gray text over a black background, the default color scheme `green-black` Green text over a black background `white-black` White text over a black background
Font Name	String	(optional) The font name. If not specified, the default font is `monospace`.
Font Size (DPI)	Dropdown	(optional) The font size, in points. If not specified, the default font size is 12.
Maximum Scroll Back Size (DPI)	Combo box	(optional) Maximum number of rows to permit within the terminal scrollback buffer. If not specified, the scrollback buffer is limited to a maximum of 1000 rows.

Click SAVE.
The Two-factor authentication popup window is displayed whenever you do any change, like disable or change 2FA, as a verification step. After you have validated, the profile details are saved.
Note: This verification step is triggered only if two-factor authentication is enabled for the user.

2FA

The Two-factor authentication option appears, if you have enabled it from the tenant details page.

Follow these steps to activate two factor:

From MY PROFILE screen, toggle 2FA from the OFF to ON state to enable 2FA authentication.
Click ACTIVATE. The ACTIVATE TWO-FACTOR AUTHENTICATION dialog box is displayed.
Select the appropriate option to activate the two-factor authentication.

See Two-Factor Authentication for more information.

Login Activity is a security feature that allows you to view active logged-in sessions and log out of these sessions. This feature helps identify and prevent suspicious login activity.

Follow these steps to access the LOGIN ACTIVITY screen:

From MY PROFILE screen, click LOGIN ACTIVITY.

Information related to all the devices you are logged in is displayed on the screen. You may have logged in with different browsers on multiple devices, with the same credentials.

The device that you are currently logged in is displayed on top.
The rest of the devices are sorted by the Last Login Time.

Logout
You can choose to log out from any of the devices.
To log out from a device:

Click Logout icon.
From the confirmation dialog box, click LOGOUT. The device is logged out.

Logout from all Devices
You can choose to log out from all devices.
To log out from all devices:

Click LOGOUT FROM ALL DEVICES.
From the confirmation dialog box, click LOGOUT. You are logged out of all devices.

The following table has Login Activity column information:


Column	Description
Ip Address	Public IP Address of the device.
Operating System	Operating system of the device.
Last Login Time	Last login date and time.
Last Accessed Time	Last accessed date and time.