Overview

The OpsRamp Gateway is a secure and resilient software appliance that centralizes the management of your IT environment. Installed in your on-premises data center or cloud infrastructure, it serves as a trusted, encrypted bridge to the OpsRamp SaaS platform.

• Connect your private infrastructure: The gateway establishes a secure connection from your on-premises or private cloud resources to OpsRamp’s cloud services.
• Collect critical data: It plays a vital role in collecting and transmitting essential operational data, including performance metrics, configuration details, event logs, and asset inventory.
• Enable comprehensive management: This data allows you to perform discovery, event correlation, automation, and incident management across your hybrid and multi-cloud environments.

Data retention policy

On loss of network connectivity, the gateway retains alert data for the last 24 hours and retains metric data for the last one hour. This is applicable for all types of supported gateways.

Key Functions of the OpsRamp Gateway:

• Discovery and Inventory Management – Automatically discovers network devices, servers, applications, and cloud resources based on the configurations.
• Monitoring Data Collection – Gathers performance metrics, availability data, and logs from infrastructure components.
• Secure Communication – Ensures encrypted data transmission over TLS protocols to the OpsRamp cloud.
• Remote Management – Supports remote command execution and script automation for remediation and orchestration.
• Proxy Role – Acts as a proxy to facilitate communication between internal infrastructure and the OpsRamp platform without exposing internal assets directly to the internet.

Types of OpsRamp Gateways

OpsRamp offers multiple gateway options tailored to different deployment needs:

• Classic Gateway: A proven and widely used gateway model that supports most OpsRamp core features including agentless monitoring, SNMP/WMI discovery, and other supported integrations. Ideal for traditional environments.
• Windows Gateway: A lightweight version of the OpsRamp Gateway designed to run natively on Windows servers. It is suitable for Windows-only environments or where lightweight deployment is preferred.
• NextGen Gateway: A modernized, containerized gateway designed for enhanced scalability, high availability, performance, and simplified deployment. It supports advanced features such as zero-touch onboarding, third-party app integration, elastic collector profiles, and multi-tenancy, making it ideal for large-scale, dynamic, and service-provider environments.

Comparison

Here is the high level comparison of all the Gateway features:

Permissions

The following table outlines the permissions required for each action performed on collector profiles in both Classic and NextGen Gateways.