Dashboard

Service Tile Enhancements: Time and Percentage Details Enhancement

The Service Tile now provides enhanced visibility into service health by displaying detailed metrics for Service Map node uptime, degraded time, and downtime. Users can easily toggle between viewing these metrics as percentages or as absolute values in hours.

This improvement enables more granular monitoring and helps users quickly assess service reliability and performance trends directly from the dashboard.


Enhanced Doughnut View: Displays Absolute Values Enhancement

Doughnut visualizations now display absolute values at the center of the chart when users hover over a segment. This enhancement provides immediate visibility into the actual count represented by each section, making it easier to interpret data at a glance and improving overall dashboard usability.


Resource Management

Resource Assignment in Credentials Enhancement

The Credentials UI now allows resources to be assigned to a credential via filter-based criteria, manual selection, or both.

  • Filter-Based Assignment: Define dynamic rules using the Filter Criteria field to automatically assign resources based on query-based filters.
  • Manual Assignment: Manually select specific resources using the Manually Assign Resources dropdown.

This enhancement introduces automated and flexible resource allocation, minimizing manual effort.



Event Management

Automatic Healing of Alerts from Incident Resolution Enhancement

When the Alert heal by incident option is enabled in Service Desk settings, resolving or closing an incident will automatically heal the associated alerts. Users can also heal alerts by manually resolving or closing the incident.


Log Management

Deprecation of OAuth2 for OpenTelemetry Ingestion Enhancement

The latest update to the OpenTelemetry integration introduces a functional shift in how telemetry data is ingested into OpsRamp. While the integration continues to support seamless ingestion of metrics, logs, and traces from the OpenTelemetry Collector, log ingestion will now transition from OAuth2 authentication to a webhook token-based approach.

As part of this update, the current OpenTelemetry Ingestion Integration will be deprecated, and users who installed earlier are must adopt the new authentication model for continued log ingestion support.

Process Automation 2.0

Test Individual Tasks and Workflows Enhancement

Introduced two new options in Process Automation to make building and validating workflows easier and more reliable:

  • Test Individual Tasks
  • Test Complete Workflows


Test Individual Task

When creating a new workflow task, you can now test it individually before integrating it into a complete workflow. This feature enables you to validate the configuration and logic of a single task in isolation, ensuring it works as intended.

Benefits:

  • Test individual tasks as soon as all required fields are completed.
  • Receive prompts for any tokens or variables needed by the task.
  • Instantly view detailed results and outputs for the tested task, making it easier to identify and resolve issues early in the workflow design process.

Test Complete Workflow

Previously, workflows and tasks were created with the assumption that they would function correctly in production. With the new Test Workflow option, you can now validate the entire workflow end-to-end before deployment.

Benefits:

  • Execute all tasks in sequence after completing the required fields.
  • Receive prompts for any tokens or variables needed throughout the workflow.
  • Instantly view comprehensive results and detailed logs for the entire test run, making it easier to identify, troubleshoot, and resolve issues before production use.

Tracing

Trace custom views Enhancements Enhancement

You can now use comparison operators such as > and < in custom view filters, allowing for more precise and flexible data filtering. Additionally, you can copy data directly from custom views and export selected datasets as needed.


Updates in Upcoming Release

Meraki Device Type Classification Update

Effective with the 2025.10-U1 release, resource type classification for certain Cisco Meraki devices will be updated to better reflect their actual functionality.

Update Details:

  • Models starting with CW → reclassified as WLAN Access Points
  • Models starting with Z4 → reclassified as Firewalls
  • Models starting with C9300 → reclassified as Switches
  • Previously, these devices were grouped under the “Other” resource type.

Impact:

  • Existing resources currently categorized as Other and linked to Other templates will stop collecting data after this change.
  • To maintain uninterrupted monitoring, users must reapply the correct templates aligned with the new resource types.

Deprecation Notice: Classic KB and Classic Scheduled Maintenance

Effective with the 2025.10-U1 release, the Classic Knowledge Base (KB) and Classic Scheduled Maintenance user interfaces will be deprecated. See Classic Knowledge Base and Classic Scheduled Maintenance for more details.

We would recommend that you transition to the latest Knowledge Base and Scheduled Maintenance modules to ensure continued support and access to new enhancements.